Privacy Policy

The person responsible for the protection of personal information can be reached at privacy@komeriatraining.com.

For any question about this policy or your information, email confidentialite@komeria.ca.

Course registration: first name, last name, email address, phone (optional) and organization (optional).

Contact form: name, email address, organization (optional), request type and message content.

Technical data: navigation information strictly necessary for the site to function (language and theme preferences).

Process and confirm your course registrations.

Respond to your requests and communicate with you about our services.

Ensure the proper operation, security and improvement of the site.

We collect your information with your consent, given when you register or send a message. You may withdraw your consent at any time by contacting us, subject to our legal obligations.

Your information is hosted in Canada, in the Canada Central region of Microsoft Azure. We favour providers offering recognized security guarantees.

We do not sell your information. We may use service providers (cloud hosting, transactional email) acting on our behalf and required to protect your information. We may also disclose information where required by law.

Our transactional email provider (Postmark) may process your name and email address on servers located outside Quebec (in the United States), solely to deliver the emails related to your registration or request. Your information remains stored in Canada.

We keep your information for as long as necessary for the purposes described above, then destroy or anonymize it in accordance with our legal and tax obligations.

The site uses only cookies essential to its operation (language, theme and admin session). We do not use advertising cookies or third-party tracking. Your consent choice is stored on your device.

You have the right to access your information, have it corrected, withdraw your consent and request its deletion, subject to exceptions provided by law.

To exercise these rights, email confidentialite@komeria.ca. If you believe your rights have not been respected, you may file a complaint with the Commission d'accès à l'information du Québec.

We implement reasonable technical and organizational measures (encryption in transit, access control) to protect your information against loss, unauthorized access or disclosure.

We may update this policy. The last updated date appears at the top of the page. We encourage you to review it regularly.